Communication
PABX & IP Telephony
Solutions
Unified voice communications — from legacy PBX migration to full IP telephony and SIP trunking. Crystal-clear calls, intelligent routing, and seamless integration with your business workflows.
Capabilities
Complete IP Telephony Solutions
From a 10-extension office to a 10,000-seat enterprise — unified communications that connect your teams, reduce costs, and scale with your business.
IP-PBX Systems
Cisco UCM, Avaya IP Office, Grandstream UCM, and Yeastar P-Series. On-premises and hybrid cloud deployments for 10 to 10,000+ extensions with full feature sets.
SIP Trunking
Replace costly ISDN/PRI lines with SIP trunks. Number portability, DID management, and failover routing for business continuity at a fraction of the cost.
Unified Communications
Voice, video, chat, and presence in one platform. Microsoft Teams integration, Webex calling, and softphone deployment for remote and hybrid workers.
Call Center Solutions
ACD queues, IVR trees, call recording, real-time wallboards, and supervisor dashboards. Scalable from 5-agent teams to 500+ seat contact centers.
Hotel & Hospitality PBX
Specialized hospitality phone systems with wake-up calls, room status integration, PMS billing interfaces, and multilingual auto-attendant.
Legacy PBX Migration
Phased migration from analog/TDM systems to IP. We handle number porting, handset replacement, and user training with zero downtime.
Where We Deploy
Every Voice-Critical Environment
From a 10-user office to a 500-seat contact center — we design telephony systems that fit your call volumes, workflows, and budget.
Our Process
Precision from Design to Deployment
Every phone system we deliver is engineered for your call volumes, workflows, and integration requirements — with zero downtime during cutover.
Telecom Audit
Existing PBX assessment, call volume analysis, trunk utilization, and feature gap identification to size the right replacement system.
System Design
Extension planning, call flow design, IVR scripting, number porting plan, and network readiness validation (QoS, bandwidth, jitter).
Deployment & Cutover
System installation, handset provisioning, SIP trunk activation, and phased cutover with parallel running to ensure zero disruption.
Training & Support
End-user training, admin training, documentation handover, and AMC with remote/on-site support and call analytics reporting.
Why SISCOM
The Middle East's IP Telephony Specialists
300+ phone systems installed across the UAE and Egypt — from small offices to full hospitality and contact center deployments.
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